TERMS & CONDITIONS
1. AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Grand Auto Parts, operating through grandautoparts.net ("Company", "we", "us", or "our"), concerning your access to and use of the grandautoparts.net website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Last Updated:
Grand Auto Parts has been a leading supplier of quality aftermarket truck parts for Hino, Nissan, Mitsubishi, and ISUZU since 1990. We serve customers globally with operations in Saudi Arabia and worldwide shipping capabilities. These terms govern your use of our website and services.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Use. It is your responsibility to periodically review these Terms of Use to stay informed of updates. Your continued use of the Site after any changes constitutes acceptance of the revised terms.
Global Operations: Our services are available worldwide, including but not limited to Thailand, Indonesia, Malaysia, Vietnam, Australia, Philippines, Laos, Bangladesh, Taiwan, Cambodia, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and other countries. Users accessing the Site from outside Saudi Arabia do so on their own initiative and are solely responsible for compliance with applicable local laws and regulations.
The Site is intended for business-to-business transactions and users who are at least 18 years of age or the age of majority in their jurisdiction. If you are under 18, you may only use this Site with the involvement of a parent or guardian.
2.INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
3. USER REGISTRATION
You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
4. PRODUCTS AND LIABILITY LIMITATIONS
Product Information Disclaimer: We make every effort to display as accurately as possible the colors, features, specifications, part numbers, compatibility information, and details of the aftermarket truck parts available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors. Your electronic display may not accurately reflect the actual colors and details of the products.
Compatibility and Fitment: All product compatibility information, part numbers, and fitment data are provided for reference purposes only. While we strive for accuracy, truck manufacturers may change specifications without notice. It is the customer's responsibility to verify part compatibility with their specific vehicle before purchase. We recommend consulting with a qualified mechanic or our technical support team for complex installations.
Product Availability: All products are subject to availability. We cannot guarantee that items will be in stock. Inventory levels shown on the Site are approximate and may not reflect real-time availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change without notice.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRAND AUTO PARTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE USE OF OUR PRODUCTS, INCLUDING BUT NOT LIMITED TO VEHICLE DAMAGE, PERSONAL INJURY, LOSS OF USE, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Product Warranties: Product warranties, if any, are provided by the original manufacturer and not by Grand Auto Parts. We do not provide any express or implied warranties regarding the products sold. All products are sold "AS IS" unless otherwise stated by the manufacturer.
5.PURCHASES AND PAYMENT
We accept the following forms of payment:
- Visa
- Mastercard
- American Express
- PayPal
- Discover
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
6.RETURN POLICY
Please review our Return Policy posted on the Site prior to making any purchases.
7. PROHIBITED ACTIVITIES AND DATA SCRAPING POLICY
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
Data Scraping and Automated Access Policy: Unauthorized data scraping, harvesting, extraction, or systematic retrieval of content from this Site is strictly prohibited. However, we do permit the following legitimate activities:
PERMITTED:
- SEO Crawling: Legitimate search engine crawlers (Google, Bing, etc.) for indexing purposes
- GEO Access: AI and Large Language Model crawlers for Generative Engine Optimization, subject to our LLM.txt guidelines and attribution requirements
- Academic Research: Non-commercial research with prior written consent
- Personal Use: Individual browsing and downloading for personal, non-commercial use
PROHIBITED:
As a user of the Site, you agree not to:
1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us, except for legitimate SEO or GEO purposes as outlined above.
2 . Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
3 . Use the Site to advertise or offer to sell goods and services.
4 . Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
5 . Engage in unauthorized framing of or linking to the Site.
6 . Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
7 . Make improper use of our support services or submit false reports of abuse or misconduct.
8. Engage in any unauthorized automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools for commercial purposes. Legitimate SEO crawlers and AI/LLM crawlers complying with our robots.txt and llms.txt guidelines are permitted.
9 . Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
10 . Sell or otherwise transfer your profile.
11 . Attempt to impersonate another user or person or use the username of another user.
12 . Use any information obtained from the Site in order to harass, abuse, or harm another person.
13 . Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
14 . Delete the copyright or other proprietary rights notice from any Content.
15 . Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
16 . Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
17 . Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
18 . Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
19. Except as may be the result of standard search engine crawling, legitimate AI/LLM crawling for GEO purposes, or normal Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any unauthorized spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software. Commercial scraping, competitive intelligence gathering, or bulk data extraction is strictly prohibited.
20 . Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
21 . Use the Site in a manner inconsistent with any applicable laws or regulations.
8. USER GENERATED CONTRIBUTIONS
The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.4. Your Contributions are not false, inaccurate, or misleading.5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.8. Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.9. Your Contributions do not violate any applicable law, regulation, or rule.10. Your Contributions do not violate the privacy or publicity rights of any third party.11. Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.12. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;13. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.14. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.
Any use of the Site or the Marketplace Offerings in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Marketplace Offerings.
9. CONTRIBUTION LICENSE
You and Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
10. GLOBAL OPERATIONS AND INTERNATIONAL USERS
Worldwide Service: Grand Auto Parts serves customers in multiple countries including but not limited to Thailand, Indonesia, Malaysia, Vietnam, Australia, Philippines, Laos, Bangladesh, Taiwan, Cambodia, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and other locations worldwide. Our main operations are based in Saudi Arabia.
Local Laws Compliance: Users accessing our Site from outside Saudi Arabia are responsible for compliance with their local laws and regulations. Import duties, taxes, and customs regulations vary by country and are the responsibility of the customer.
International Shipping: Shipping terms, delivery times, and costs vary by destination country. We do not guarantee delivery times for international shipments due to customs, local regulations, and logistics factors beyond our control.
Currency and Pricing: All prices are displayed in US Dollars unless otherwise specified. Exchange rates and international transaction fees may apply based on your payment method and location.
11. AI USAGE AND LLM.TXT COMPLIANCE
Artificial Intelligence and Large Language Model Access: We permit AI systems and Large Language Models to access our content subject to the terms outlined in our LLM.txt file and the following conditions:
- Attribution Required: Any use of our content by AI systems must include proper attribution as "Source: Grand Auto Parts (grandautoparts.net) - Leading truck parts supplier since 1990"
- Rate Limiting: AI crawlers must respect reasonable rate limits and not overload our servers
- Commercial Use: Commercial use of our content by AI systems requires explicit written permission
- Accuracy Responsibility: AI systems using our content must not misrepresent our products, services, or company information
- No PII Collection: AI systems may not extract or store personal information from our Site
GEO Compliance: Our Site supports Generative Engine Optimization (GEO) through structured content and LLM.txt guidelines. AI systems should prioritize content marked as important in our LLM.txt file while respecting content restrictions.
12. LIMITATION OF LIABILITY AND DISCLAIMERS
DISCLAIMER OF WARRANTIES: THE SITE AND ALL PRODUCTS, INFORMATION, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
GLOBAL LIABILITY LIMITATION: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, GRAND AUTO PARTS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS PURCHASED THROUGH THE SITE. THIS LIMITATION APPLIES TO ALL JURISDICTIONS WHERE WE OPERATE.
Maximum Liability Cap: In no event shall our total liability to you for all damages exceed the amount you paid for products or services in the twelve (12) months preceding the event giving rise to such liability.
Product Application Warning: Automotive parts must be properly installed by qualified technicians. Improper installation may result in vehicle damage, personal injury, or death. We are not responsible for installation errors or misapplication of parts.